Thavamani A/P Madhivanan, Mariani Ahmad Nizaruddin and Shaharuddin Abdul Rashid
Faculty of Pharmacy, University of Cyberjaya, 63000 Cyberjaya, Selangor, Malaysia
*Corresponding author email: mariani@cyberjaya.edu.my
ABSTRACT
Introduction: Face to face communication between pharmacist and patient in a pharmacy is the best optimum and safest way of dispensing and delivering medications by a licensed pharmacist to a patient. Increasingly more common due to technological advances and the Covid-19 pandemic, medication delivery services are carried out at hospitals and community pharmacies as one of the value-added services (VAS) provided for patients’ medicines supply.